Shop Security
Urban Eye protects shops, pharmacies, boutiques, and M-Pesa agents across Kenya with wireless alarms that send a photo of the intruder to your phone, a camera over the till, and panic buttons for your staff.
Shop alarms from KES 91,400 · Storefront Guardian with photo alerts from KES 197,600 · 8-camera CCTV from KES 91,400 for the equipment · Prices exclude VAT See shop packages →
Which of these sounds like you?
These are the five problems shop owners bring to us most. If yours is here, one of the packages below was built for it.
The glass goes, the stock goes, and you find out when you open the next morning.
Glass-break and shutter sensors raise the alarm and alert your phone the moment the frontage is attacked.
Usually fits: Essential Retail or Storefront Guardian
The alarm goes off, and you have no idea whether it is worth driving over.
Photo detection sends you a picture of what triggered it, so you know it is real before you call anyone.
Usually fits: Storefront Guardian
The count is short again, and there is no footage to show when or how.
Full-colour cameras over tills, aisles, and the stockroom door keep around 30 days of recording on site.
Usually fits: 8-Camera Colour System
A robbery or an aggressive customer, and nobody knows staff need help.
A discreet panic button under the counter calls for help, and with PRO Monitoring the alert reaches our team and our response partner at once.
Usually fits: any package with PRO Monitoring
The shop was left unarmed overnight, and nobody admits to locking up.
Each staff member arms and disarms with their own code or tag, and every opening and closing is recorded.
Usually fits: Essential Retail
Tell us about your shop and what worries you most. We will survey it for free and show you the full cost.
Book a Free Site SurveyAfter you lock up
The same sequence runs whether you handle alerts yourself or hand them to PRO Monitoring.
A door, shutter, glass-break, or motion sensor detects the attack and the siren sounds.
A notification arrives straight away, and with Storefront Guardian it carries a photo of what triggered it.
You look at the photo and decide, or with PRO Monitoring our team and our response partner check it for you.
With PRO Monitoring, first responders attend confirmed alerts, and serious incidents are escalated to armed response.
The alarm event is logged, and your cameras hold the recording to share with the police or your insurer.
Shop packages
Alarm packages are bought outright plus a monthly connection fee. CCTV is priced for the equipment, with installation quoted after the free survey.
+ Urban Eye Connect from KES 1,500/month
Best for: salons, boutiques, coffee shops, and single-door shops.
A wireless alarm installed in under 4 hours: an Ajax Hub 2 (4G), two door sensors that also detect a forced shutter, a motion detector, a panic button under the counter, and an outdoor siren.
Request this package →+ Urban Eye Connect from KES 2,500/month
Best for: pharmacies, M-Pesa agents, electronics shops, liquor stores, and glass frontages.
An outdoor photo detector sends a picture of whoever is at the shopfront, and a full-colour camera records the till to its own card. Includes an Ajax Hub 2 Plus, three door sensors that detect forcing, a keypad with staff cards, a silent panic button, and an outdoor siren.
Request this package →Equipment and up to 20 m of Cat6 cable per camera · outdoor-rated or longer runs, and installation, quoted after the survey
Best for: shops, supermarkets, and restaurants that need footage of tills, aisles, and stock.
Eight full-colour cameras covering tills, aisles, the stockroom door, and the street frontage, with a recorder and 4TB drive for around 30 days of recording.
Request this kit →Alarm packages need Urban Eye Connect to stay online, send alerts, and cover maintenance and remote support. Camera recording is stored in the shop, so it has no monthly fee.
Need fire detection too? The Essential Commercial Fire Package starts at KES 285,000. See Fire Alarm Systems →
Shop types
The survey plans sensors and cameras around your frontage, tills, stockroom, and closing routine, so security never slows customers down.
High-value stock behind glass: photo-verified alarms after hours, cameras over counters and storage, and restricted access to stockrooms.
Cash on the counter all day: a discreet panic button, a camera on the till, and PRO Monitoring so staff are not alone when something goes wrong. See Financial Services →
Single-door shops that need a simple, reliable alarm installed in hours, with staff codes for opening and closing.
More doors, aisles, and staff: cameras across the floor, stockroom access control, and fire detection, designed and quoted after a free survey. See Access Control →
Is this right for your shop?
We would rather point you to the right option than sell you a package your shop does not need.
FAQs
Talk to our operations team directly on WhatsApp or by phone.
Shop alarms start at KES 91,400 with Essential Retail, and Storefront Guardian, which adds photo alerts and a camera, starts at KES 197,600. An 8-camera CCTV system starts at KES 91,400 for the equipment and cable, with installation quoted after the survey. A free site survey confirms what your shop needs before you receive a written quotation.
Alarm packages need Urban Eye Connect to stay online and send alerts: from KES 1,500/month for Essential Retail and KES 2,500/month for Storefront Guardian. 24/7 PRO Monitoring, with first responders and escalation to armed response when needed, is optional, from KES 8,050/month. Recording on a CCTV system has no monthly fee.
Yes. You can give managers and staff their own codes or tags, restrict sensitive areas, and review who opened or closed the shop.
Urban Eye sets entry delays, staff codes or tags, and an opening routine, so authorised staff can disarm the system before the alarm triggers.
Glass-break detection triggers the siren and an alert on your phone straight away. With Storefront Guardian you also get a photo of what triggered it, and with PRO Monitoring the alert reaches our team and our response partner at the same moment.
A discreet panic button under the counter lets staff call for help without drawing attention. With PRO Monitoring, the alert reaches our team and our response partner at once, first responders attend, and serious incidents are escalated to armed response.
Essential Retail is a wireless alarm installed in under 4 hours. Larger systems with cameras are scheduled around your trading hours so customers are not disturbed.